Last updated: September 27, 2026
This Privacy Policy describes the information VAIONYX Solutions may collect when you visit the website, request support, take an assessment, or receive a digital certificate. The website and services may evolve, and this policy may be updated as they do.
Information you provide
Depending on how you use the service, you may provide information such as your name, email address, assessment responses, and details needed to create or deliver a certificate. If you contact support, we receive the information you include in your message.
Assessment and certificate information
We may use assessment and related account information to provide access to assessments, evaluate submitted answers, communicate results, issue eligible certificates, and respond to support requests.
Payments
Payments may be processed by a third-party payment provider when payment functionality is enabled. The provider handles payment information under its own terms and privacy practices. VAIONYX Solutions does not claim to store full card credentials. Do not send full card details or security codes through the contact form or email.
How information may be used
- To provide and operate assessments and related services.
- To process assessment results and issue eligible digital certificates.
- To respond to enquiries and provide customer support.
- To understand and improve the platform and its user experience.
- To maintain service security and address misuse or technical issues.
Sharing and service providers
Information may be handled by providers that support website hosting, payment processing, communications, or platform operations, where those services are used. We do not describe a provider as active unless it has been configured for the service.
Retention and security
We retain information as needed for the purposes described above and apply reasonable measures intended to protect it. No method of online storage or transmission can be guaranteed completely secure.
Your questions and requests
For questions about personal information associated with your use of the service, contact support@vaionyxsolutions.online. We may need enough information to identify the relevant assessment or certificate record.
Changes to this policy
We may revise this policy as the platform changes. The updated version will be posted on this page with a revised date.